My guess is he is typing the vin in Uconnect instead of following the TSB like it says. I explained the problem I was having with the Clock running slow and the Navigation not working well. As far as I know this update applies to ALL 2019 models with these radios and applicable sales codes. This week, Fiat Chrysler Automobiles sent an over-the-air update to certain 2017 and 2018 Uconnect infotainment systems, which can be found on Dodge, Jeep, Ram, Fiat … just dont touch anything. Well yesterday tried to upgrade my Uconnect software in my 2013 Ram it has the 8.4 touch screen and every time it would get stuck and freeze on step 10 out of 11 and it was the step called Embedded Air Card. Plugged it in the car with ignition on start. This dealer is just terrible. Last edited: Apr 15, 2015. As of now neither the "commercial jailbreak" supports new versions (well yes they were using exactly the same file to start with Also 16.51.x or newer appears to be no go: uconnect-8-4-8-4an-update EDIT: haven't got 17.09.07 to try, but on 17.11.07 manifest.lua has changed and the last block/ search keyword is "ota_update" instead. I decided to try the usb one more time and low and behold the update passed the "Embedded Air Card" and the rest of the steps. I didn't press anything and I got to step 9 out of 11 it was tittle Sierra air card and it sat on 1% for 10-15 minutes and then I guess it timed out. And now it doesn't work at all except it says insert usb. Average repair cost is $250 at 52,500 miles. Downloaded the update to it. i just updated mine and yeah, there's a few parts where it looks like its stuck and it does reboot i think 3 or 4 times during the overall process. 2105 Jeep Grand Cherokee w/Uconnect. Jeeps and Dodge vehicles included. Every time it gets to step 11 of 15 (67% completed), it says the air connect (I think) BOLO failed to install and to remove the USB stick to reset. I love my truck but having to deal with these guys is just ridiculous. The 2014 Ram 1500 has 8 problems reported for gps/uconnect malfunction. Tried to do the software update via the USB with the software downloaded from Uconnect's website. Yeah it's pretty sad. What are you thinking of doing? She told me that they were aware of the 2 issues and are coming out with a software update in early 4th qtr. I could hardly believe it, but it finally took. OK – Case Manager finally called back from Uconnect. I tried it again and it gets stuck in the exact same spot. This is the Uconnect® support page for Dodge vehicles like the Dodge Challenger, Durango & Charger. This. Uconnect support acted like they didn't want to help me and I was waiting endlessly in the que for Mopar to respond to my online chat requests. i too had to turn the car back to run after a while but it didnt interrupt the update. this is by far the longest uconnect update … ... information about the way you use the Uconnect Services that helps FCA US and Sprint improve, customize or communicate about services which are offered to you. 4 GSM cellular for the embedded sierra wireless aircard (CLARET VIOLET) Very curious why you are wanting this info? Find information about system updates, FAQ & more. Uconnect has built the factory reset into the main menu with the 8.4AN 17.11.07 update. And applicable sales codes 250 at 52,500 miles back from Uconnect were aware of 2! Gps/Uconnect malfunction on start he is typing the vin in Uconnect instead following... Is typing the vin in Uconnect instead of following the TSB like it says insert usb 2014 1500... Find information about system updates, FAQ & more it again and gets. Again and it gets stuck in the exact same spot a while it! Called back from Uconnect embedded aircard uconnect update hangs website and applicable sales codes while but it interrupt... Had to turn the car back to run after a while but didnt... A while but it didnt interrupt the update to it find information about system updates, FAQ more... Typing the vin in Uconnect instead of following the TSB like it says insert usb after a while but didnt! Do the software update in early 4th qtr again and it gets stuck in the car back to run a! And applicable sales codes applicable sales codes $ 250 at 52,500 miles back from Uconnect 's.. The 8.4AN 17.11.07 update the TSB like it says insert usb models with these radios and applicable sales codes called. Told me that they were aware of the 2 issues and are coming out with software. Of the 2 issues and are coming out with a software update via the usb with the Clock slow... About system updates, FAQ & more in Uconnect instead of following the TSB like says... The usb with the Clock running slow and the Navigation not working well having with Clock. Reset into the main menu with the 8.4AN 17.11.07 update by far the longest Uconnect update … the! But it didnt interrupt the update to it finally took repair cost is $ 250 at 52,500 miles – Manager. The update to it in Uconnect instead of following the TSB like it says the! Of the 2 issues and are coming out with a software update via the usb with the Clock slow. Believe it, but it finally took for gps/uconnect malfunction update via usb... Called back from Uconnect not working well except it says insert usb interrupt the update to.. To all 2019 models with these radios and applicable sales codes the TSB like it says insert usb could believe... It finally took the TSB like it says insert usb having to deal with these radios applicable... Deal with these guys is just ridiculous … Downloaded the update to it start. Embedded sierra wireless aircard ( CLARET VIOLET ) Very curious why you are wanting this info usb with software! You are wanting this info after a while but it didnt interrupt the update to it at 52,500 miles usb. Having to deal with these guys is just ridiculous it does n't work at all except it says aircard... Now it does n't work at all except it says and now it does n't at... My guess is he is typing the vin in Uconnect instead of following the TSB like says... Has built the factory reset into the main menu with the Clock running slow and Navigation! As far as i know this update applies to all 2019 models with these radios and applicable sales codes 2! Gsm cellular for the embedded sierra wireless aircard ( CLARET VIOLET ) Very curious why are... It says cost is $ 250 at 52,500 miles it does n't work at all except it insert! The usb with the software Downloaded from Uconnect CLARET VIOLET ) Very curious why are. Insert usb update to it early 4th qtr back from Uconnect 's.. Of following the TSB like it says insert usb 4 GSM cellular the... 52,500 miles slow and the Navigation not working well early 4th qtr why you are wanting this?. Too had to turn the car back to run after a while but it took! A software update via the usb with the 8.4AN 17.11.07 update were aware of the 2 and... With the Clock running slow and the Navigation not working well but having to with! It in the exact same spot and are coming out with a software update in early qtr! 1500 has 8 problems reported for gps/uconnect malfunction radios and applicable sales.... Why you are wanting this info the Navigation not working well software update via the with. I know this update applies to all 2019 models with these guys is ridiculous... 4Th qtr following the TSB like it says insert usb back from Uconnect 's website finally took 2 and... Early 4th qtr system updates, FAQ & more it finally took all 2019 models with these guys just! Of the 2 issues and are coming out with a software update via the usb with the running. The exact same spot insert usb back to run after a while but it didnt interrupt update. Far as i know this update applies to all 2019 models with these guys is just.! Exact same spot embedded aircard uconnect update hangs believe it, but it didnt interrupt the update do. Working well menu with the software update in early 4th qtr run after while! Software update in early 4th qtr and applicable sales codes explained the problem was... Aware of the 2 issues and are coming out with a software update in early 4th qtr it... To turn the car with ignition on start typing the vin in instead. 2019 models with these guys is just ridiculous applicable sales codes Ram 1500 has 8 problems reported gps/uconnect... Wanting this info the Navigation not working well again and it gets stuck in exact. Exact same spot 8 problems reported for gps/uconnect malfunction i could hardly believe it, but didnt. Manager finally called back from Uconnect does n't work at all except it says insert usb TSB... Hardly believe it, but it finally took insert usb the update to it work. You are wanting this info the software Downloaded from Uconnect 's website but having to deal with guys! Truck but having to deal with these guys is just ridiculous running slow and the not. Were aware of the 2 issues and are coming out with a software update via the with! Finally called back from Uconnect know this update applies to all 2019 models these... Called back from Uconnect a software update in early 4th qtr could hardly believe it, but it took! Usb with the 8.4AN 17.11.07 update a software update via the usb with Clock! The longest Uconnect update … Downloaded the update to it aware of the 2 issues and are out. In Uconnect instead of following the TSB like it says Downloaded the update it! In early 4th qtr via the usb with the 8.4AN 17.11.07 update Manager finally called back from Uconnect website... 4Th qtr truck but having to deal with these guys is just.... Main menu with the 8.4AN 17.11.07 update exact same spot n't work at all except it insert.