Moreover, we have spoken to our bell-men team in order to make sure all relevant information is systematically provided to guests at check-in. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Stay at this 4.5-star luxury property in Puerto Morelos. We are thrilled to learn that you have been pampered by our team. Why not extend your visit next time with a nice lunch in your favorite restaurant? See 6,534 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Dear aneeshap2016, Thank you for your review; we apologize for the inconveniences you, unfortunately, report to have experienced over your stay, and please rest assured that we take very seriously each point you respectively raise; from accusations of racism from one of our team-members knowing that Mexico is basically a proudly ethnically-diverse country. We had a great time relaxing, having fun at the pool with a super service from Esteban and his crew. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. Our guests praise the restaurant and the helpful staff in our reviews. 0:23. Luxury Regards Alfonso Lopez General Manager, This vacation we were to go to Jamaica, due to some Covid issues, my agent booked us here a day before we had to leave. The Royalton is anything but Royal in my opinion. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,472 traveller reviews, 7,139 photos, and cheap rates for Hideaway At Royalton Riviera Cancun, ranked #12 of 38 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Service is prima. Guests staying at Hideaway at Royalton Riviera Resort in Cancun can expect luxurious extras when they stay at this all inclusive resort. (copyright Hideaway at Royalton Riviera Cancun) We also dined at the buffet which was like no other buffet. Dear Jennayyluv We value your comment and are delighted to read that you particularly like our diamond club and our safety measures. Use this rating to help choose your stay! Royalton Riviera Cancun Resort & Spa is ranked #39 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. What are some of the property amenities at Hideaway At Royalton Riviera Cancun? Luxury Regards Alfonso Lopez General Manager, Hele goede ontvangst vanaf moment dat ik aankwam, geweldige service heel sociaal. Check prices, photos and reviews. Kamers zijn zeer ruim en comfortabel. But you are telling me management didn't know this in a week in advance so you could let everyone know of this and make reservations as needed. Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults only vacation experience. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. First the pluses. In januari dit resort bezocht voor 9 dagen. Zoals bv restaurant reserveringen ivm bepaald eten, andere föhn, en wij krijgen ook onze kamer romantisch versierd de laatste dag! Asked for mini beers all week. Heel erg bedankt !! I would book your reservations ahead of time instead of daily. Wel een beetje tegenslag gekend met het weer ( 4 dagen regen van de 7 ) . Heeft Hideaway At Royalton Riviera Cancun een luchthavenshuttle? Stay at this 4.5-star luxury property in Puerto Morelos. Dit is een populair rif dat je relatief eenvoudig kunt bereiken. Hideaway At Royalton Riviera Cancun, Puerto Morelos: Bekijk 6.446 beoordelingen, 7.104 foto's en aanbiedingen voor Hideaway At Royalton Riviera Cancun, gewaardeerd als nr.7 van 38 hotels in Puerto Morelos en geclassificeerd als 4,5 van 5 bij Tripadvisor. Kwaliteit van de restaurants is prima. We recommend calling ahead to confirm details. Verder is de entertainment iedere dag goed en afwisselend. Wat zijn de accommodatievoorzieningen van Hideaway At Royalton Riviera Cancun? They agreed and removed the steak. We are thrilled that we could meet your expectations and you could take advantage of the facilities. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,531 traveller reviews, 7,194 photos, and cheap rates for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Gasten kunnen genieten van swim-upbar, restaurant en lounge tijdens hun verblijf. As far as your appreciated Loyalty towards Royalton, we certainly appreciate it incl. December 3, 2020. Royalton Riviera Cancun vs Dreams Riviera Cancun The 486-room Dreams Riviera Cancun has eight restaurants and bars as well as three pools (two are heated) and two adults-only whirlpools. Pools were awesome. Bij drukte bij sommige restaurants wat lange wachttijden maar dat is goed op te vangen door een lekkere cocktail te drinken aan een van vele bars. Power up your mornings with our spin sessions in the lobby! Negotiating is key! The staff is always great. I am delighted to know how much you enjoyed your stay with us highlighted by our service. No one ever told me about the activities that were available to guest nor did they tell me how I could check on the activities that were available. I loved the shower! Onze ober aan het strand Alexis is top je kan merken dat hij hier met plezier werkt en kregen zelfs een klein presentje! I would go back just to see some of the staff, all in all it turned out to be a good New Year. Iedereen heeft een plek nodig om tot rust te komen. We do look forward to hosting you on many more wonderful stays, at Hideaway at Royalton and until we meet again we wish you all the best! What food & drink options are available at Hideaway At Royalton Riviera Cancun? choosing us as your birthday destination and thus will always keep striving to improve in terms of service in general and product, beyond post-hurricane repairs; in terms of sanitary measures, kindly be advised that our industry-leading Safety-assured program is proven to be very well suited in consequence and is undoubtedly applied to satisfaction at this resort, per our frequent Cristal International Standards audits, etc. Long version I will just start from the beginning of my arrival to the end. It was a nice stay wish we were upgraded to a better view room then looking out to the new resort being built. Read certified reviews for Hideaway At Royalton Riviera Cancun on Monarc.ca. See more questions & answers about this hotel from the Tripadvisor community. Dear 917christelt We'll extend your compliments to our staff and most particularly, to your butlers It feels very rewarding to hear that our services have gone beyond our client’s expectations. Unwind in your preferential accommodations where suites feature aromatherapy to greet you each time you enter, a spacious Jacuzzi tub for two to enjoy, Royalton premium DreamBeds™, high thread count sheets, 24-hour room service and a selection of in room premium spirits. 15 van de 40 hotels in Puerto Morelos. Once inside we waited 40 minutes to get service. Be guided by our fitness instructor for an amazing routine. This is the version of our website addressed to speakers of English in India. See 6,534 traveler reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Are there opportunities to exercise at Hideaway At Royalton Riviera Cancun? Nothing here just draws be back unlike a couple others that I have visited. Our one bad experience we had the power go out of our room 3 times for our first and last night. Comments like yours constitute some good motivation for us to keep working to achieve our guests’ satisfaction. The resort could use a better maintenance program but, the bars, pools, staff and cleanliness are all excellent! Zwembaden en strand zijn prachtig en ook daar weer vriendelijk personeel die het je naar je zin willen maken. That is not sanitary nor does that meet health care standards during a pandemic. Butler service in Diamond Club was worth it!! Now the negatives. Bekijk de website van onze partners voor meer informatie. Ik verbleef in Diamondclub @t Hideaway, eigen butler en fles wijn op kamer bij binnenkomst. A total waste of your money. Thank you very much for sharing your experience with us and others through TripAdvisor. Split into four sections – The Family Pool, Main Pool, Diamond Club and Hideaway (adults only) – there really is something for everyone at the Royalton Riviera Cancun. Restaurants met een gunstige locatie zijn Los Caporales, Manglar Buffet Restautant en Bugambilias. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Learn about our Safety-Assured Vacations. Kenmerken van Hideaway At Royalton Riviera Cancun, Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexico, Leg de laagste prijs van deze websites vast, Bekijk alle 8 aanbiedingen vanaf HUF 78.330. I also noticed that he was more interested in providing the hotel food to the people on the beach that were selling cigars and jewelry than to assisting the guest who have paid their hard earned money to be there. Once my steak arrived I cut into it to find that it was not cooked well done as requested so I requested that they provide a steak that was well done. We raden je aan om vooraf te bellen om de details te bevestigen. He always put extra service effort that makes the difference & that makes us want to go back again or recommend to friends. Only thing we have been a bit disappointed was the quality of the beach, but the windy weather can explain it. Luxury Regards, Alfonso Lopez General Manager. But on Monday it was back to 25% capacity so management decided to shut half of them down . There our other items also where management lacks in also but I just named a few. We are reading in detail about the point of not reach your expectations. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Nearby attractions include Xoximilco Cancun by Xcaret (6.4 km), Piston Pueblo (5.6 km), and The library (4.0 km). There are more places to choose from in the Puerto Morelos area. De prijzen worden geleverd door onze partners en geven de prijs per nacht weer, inclusief alle belastingen en toeslagen die bekend zijn bij onze partners. Are any cleaning services offered at Hideaway At Royalton Riviera Cancun? They did a great job with the COVID restrictions and all the proper cleanings. Hotel is zeker een aanrader. Claim gratis uw vermelding om te reageren op beoordelingen, uw profiel bij te werken en nog veel meer. The Hideaway at Royalton Riviera Cancun This resort is huge! We feel very proud to acknowledge you feel so enthusiastic about your recent vacation at our premises and we hope this will not be your last visit. Luxury regards Alfonso Lopez General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Hotels near Galeria Arte Zissimo arte contemporano. Many travellers enjoy visiting Zona Arqueologica El Rey (15.8 km). able to eat at the marina restaurant. Look at 15 photos of the property. So we had to change our reservations. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun, Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. Wij hadden 2 Butlers Leon& Fransisco die onze vakantie nog meer luxe gaf. In reference to the welcome drink upon arrival at our motor lobby, we offer it to every guest and are sorry to hear you apparently did not get one; we already took the necessary measures to refresh our related personnel’s procedures. Reviews of Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. His name was Joe. Enjoy free WiFi, free valet parking, and 2 outdoor pools. Also with the Covid, they shut diners back down starting 1/4. #HideawayatRRC #HideawayEscapes Prima hotel met apart adult only gedeelte (Hideaway). Why have a adult only side and not have a bar open after 6 pm within 100 yards of this part of the hotel. Yes, Hideaway At Royalton Riviera Cancun offers an airport shuttle for guests. When the new steak came out it was the same exact steak that they removed from our table which is a Infection control VIOLATION. Dear MoKar167 We really appreciate your having taken the time to write this review of our facilities and services. Claim your listing for free to respond to reviews, update your profile and much more. Zeer vriendelijk personeel. Tevens bottle-service inbegrepen waarbij ik voor mijn verblijf 2 flessen van het huis kreeg. There was washing station and a lot of sanitizer with Covid. Als je een inwoner bent van een ander land of andere regio, selecteer de juiste versie van Tripadvisor voor jouw land of regio in het vervolgkeuzemenu. Furthermore, admitting we certainly can always better our Diamond Club amenities, still there continuously are individually-wrapped snacks and premium drinks available at our dedicated guest lounge, accordingly, and some are served daily around our Diamond Club swimming pool too. Ja, stomerij en wasservice worden aangeboden aan gasten. Hideaway At Royalton Riviera Cancun Features, Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. Ja, gasten hebben toegang tot zwembad, fitnesscentrum en sauna tijdens hun verblijf. We stayed in the adult only side. Anyhow, we apologize once more and hope you give us a chance to welcome you again soon. I want to first give the disclaimer that I have stayed at many Royalton’s all over the world and have had a very pleasant experience so i decided to book this resort to celebrate my birthday. Dear justinhB1217SV Greetings from Riviera Maya! meer. Voor reizigers in Puerto Morelos is Hideaway at Royalton Riviera Cancun een uitstekende plek om te ontspannen. #RoyaltonFit -- ¡Mañanas de energía en nuestras sesiones de spinning en el Lobby! This property aims to please vacationing couples with adult-only pools, bars, and a casino, but it’s set within the larger Royalton Riviera Cancun, so guests shouldn’t expect to have an entirely kid-free weekend. No one explained to me what time the restaurants were open or how I could order room service. Illegal dug activities take place on site by staff. In januari ruim een week genoten van prachtig weer en prima eten en drinken. Which room amenities are available at Hideaway At Royalton Riviera Cancun? Hideaway at Royalton Riviera Cancun is an all-inclusive resort that boasts luxurious Junior, Swim Out, Honeymoon and Presidential Suites with premium DreamBeds™ and other exclusive amenities Skip to content. They called guest services and were told reservations were made and were then able to seat me immediately after they told me there were no tables available. I am delighted to know how much you enjoyed your stay with us highlighted by our diamond club service. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. Rated number 5 of 120 hotels in Riviera Maya, Mexico by Canadian travellers. We do hope that we will have an opportunity to come back and you will visit us again. Talk about trying to save money. The room was extremely spacious, even with the hot tub in the middle of the bathroom. Much for sharing your experience with us highlighted by our team after 6 hideaway royalton riviera cancun reviews 100! 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