There is no need to buy a ticket - just touch in and go! Write to TfL Customer Services, 4th Floor, 14 Pier Walk, London, SE10 0ES. Transport for London customers who buy an Oyster card from Sunday 23 February will only be able to get their £5 deposit refunded if they keep the card for more than a year – but with over £200 million in deposits currently stuck on unused cards, it's worth checking if you can get a refund … Just touch your Oyster on the yellow card reader, select 'Oyster refund' and follow the instructions. Answer 1 of 15: I will arrive at Heathrow on Monday, July 21 at 6:45 and will depart Heathrow on Sunday, July 28 at 16:40. At a Tube station ticket machine, you can get a refund of up to £10 pay as you go credit and your deposit. getwestlondon. Ticket refunds . When this happens, please change at Terminal 2 for the free Heathrow Express service to Terminal 5. How your Oyster card knows if you take the Heathrow Express or the London Underground. Tickets The easiest way to pay for your travel on TfL Rail between Heathrow and Central London is to pay as you go using a Transport for London Oyster card or contactless payment mechanism. There are two types—the Standard Oyster and the Visitor Oyster card. A Goldmine: Claim Your Standard or Visitor Oyster Card Refund Instantly. Official online shop for Oyster card. Get a refund by post. We may ask you to post your Visitor Oyster card to us. Edited: 3 years ago Report inappropriate content By post. The ticket machine will dispense a refund in cash. Buying and using your tickets. Send your Visitor Oyster card and contact details (name, address, email address and phone number) to: TfL Customer Services 4th Floor 14 Pier Walk London SE10 0ES. You can get a balance of up to £10 on your Visitor Oyster cardrefunded at Tube station ticket machines. You can see the refunded amount due on the screen before finalising your request. In order to get a refund from an Oyster card, the card must be active for a minimum of 48Hrs after the activation date. Order your Oyster card travelcard, check Oyster card prices or top up Oyster Pre Pay. Heathrow 1 2 3 Underground station Opening October 2015 Monday to Sunday: 07:15 to 19:15. A Visitor Oyster card is a smartcard pre-loaded with pay as you go ... • On Heathrow Express: – Fares cost the same as a Heathrow Express Saver single ticket: £25 at peak times and £22 ... Once you request the refund, your Visitor Oyster card cannot be used anymore. It can take you a decent way towards your next British Airways American Express 2-4-1 voucher or a new credit card sign-up bonus. All you need to know about buying tickets and when you can use them. Disaster Getting a refund can take just a few minutes, and the amounts aren't trivial: If you're travelling to and from the busy London airport, you probably just want to get on the next train that goes there, but how does Oyster know whether to charge you for using Heathrow Express or TfL services? 2 – Unused credit refunds at Tube station ticket machines . For most Londoners, buying their season ticket is a great way of putting a large amount of spending onto a credit card. Heathrow Express mobile app Book tickets in just a few clicks. Touch your card on the yellow card reader on the ticket machine, select 'Oyster refund' Book using the new Heathrow Express mobile app for a faster, easier and more convenient experience. Helpful information about ticket refunds. Promoted and managed by Transport for London, the Oyster card is a public transport payment method used in London and the surrounding areas. We will then contact you to process any refund you may be due. 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