Firmware that is out of date can also cause this problem. Select “Screen Fit” to change picture size on Samsung TV to fit screen. To update your Samsung TV software via a USB flash drive manually, you can refer to our tutorial. 1 Close the Smart Hub App Samsung's Smart Hub app will block some menu options while it is open. Contacted Samsung about the picture size and was told that it is a Uverse problem. It is cut off top and bottom. The “picture size” menu usually gives you the ability to select the “wide fit” and “screen fit” display options. Eve, check the attached link it was an earlier post here at ifixit, may help in diagnosing the TV's issue. Press the / / / button to move the picture. Points to Note. The picture size of a TV is dependent on two things. Samsung Hub doesn’t have hundreds of GBs of storage space. Cable connection problem: Your Samsung Smart TV is likely to have a black screen issue due to the cable connection problem. with Samsung Support. So to access the “picture size” menu, you need to ensure that the cable being used supports the feature, based on the content being displayed. If you have too many apps installed on your Samsung Smart TV, you must delete some apps to add new ones. Fit to screen is not working. Things because even more irritating when I launched Prime Video and checked the settings. For example, you can’t change the screen resolution or aspect ratio for the apps on your Smart TV. Don’t Miss: How to Fix Internet Connection Problems on Samsung TV. Upgrade your Samsung TV's software: Press the Menu button on your remote control. Fit to screen is not working. Fit to screen: The aspect ratio will be determined by the width of the source material. In case you are using an external source, you might get the options to change the aspect ratio, zoom, and positioning by changing the picture size settings on the external device itself. They can no longer click on the options, so they are unable to change screen resolution on Windows 10. Depending on the Source or TV Signal input type you are using to view content on your Samsung TV, the following picture size options will be available. I've also tried turning off and uplugging the TV. https://technastic.com/samsung-tv-picture-size-settings-not-available The “picture size” menu usually gives you the ability to select the “wide fit” and “screen fit” display options. The zoom feature is greyed out. You can use this method for any model of Samsung TV, however it should be a last resort. How to Fix the Mcafee Antivirus 76567 Error. I tried changing the source to 1080i, 480i, 720p but it continues to be grayed out. But recently I have noticed that its grayed out. I suspect it could be due to a firmware update. Zoom and position is grey and also says not available. JACUSTOMER-retz3wmg- : It used to be availabel and work but suddenly dissapeared. This TV came to us used from a family member. You'll know the TV is in standby because the red remote control sensor light will be on despite the TV screen being off. The function to zoom screen and change the aspect ratio is not available for all content playing sources. However, several Windows users reported that they can’t change the screen resolution because the options are grayed out. If the TV has programming issues, it turns off for no reason. How to fix your greyed out Samsung TV When the “picture size” menu is greyed out on your TV it implies that the cable being used with the content being displayed does not allow for the option you desire. Then go to Adjust desktop size and position/size and resize shouldn't be grayed out. Why is Picture Size Settings not Available? My 'Home Screen' setting is grated out in my Setins mode. Suppose an HD channel is showing upscaled SD content with an aspect ratio of 4:3, you will have black bars on the screen. Find more about 'What Is Screen Fit?' FAQ for Samsung Television. The Bottom Line The reset options provided by Samsung for its TVs … In the Nvidia control panel/change res. I have the 49 inch Samsung UHD TV MU6100 series 6 (UA49MU6100). Before you proceed, however, please keep in mind: On this menu, you can find the options that allow you to adjust aspect ratio, screen fit, and screen position. 4:3: Display the picture in SD (Standard Definition) aspect ratio. The fit to screen option is grayed out and is not available when psize is pressed. While it’s very easy to fine-tune the picture settings on your Samsung TV, the picture size function may not be available at times. Plug your TV back in. If you use the Screen Fit function, 1 line may be cut at the top and bottom. 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