Please see our partners for more details. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Sandy Haven Resort is rated "Superb" by our guests. My family and I have frequented Sandy Haven for the past six years. Please visit our privacy page https://www.sandyhavenresort.com/privacy-policy/ for more information. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. See more questions & answers about this hotel from the Tripadvisor community. The sudden changes in the hours for the curfew were strictly implemented by the government and is completely out of our control, this has impacted on transportation disruptions for our hard working and dedicated staff whom, together with management and like everyone else have been trying to cope with these challenges while keeping themselves and their families safe throughout this pandemic. Dont get me wrong I LOVE KIDS but not while trying to escape. I would like to give a big ups to Chucky, Ralph, Pops, and the GM. Unbelievable!! All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, It saddens me to leave this poor review for Sandy Haven as I have previously always enjoyed the hotel. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Yes, Sandy Haven Resort offers an airport shuttle for guests. Book Sandy Haven Resort, Jamaica on Tripadvisor: See 852 traveller reviews, 895 photos, and cheap rates for Sandy Haven Resort, ranked #24 of 82 hotels in Jamaica and rated 4.5 of 5 at Tripadvisor. DO NOT visit during COVID, This was my first trip with my mom to Jamaica. The property was understaffed due to management not properly having staff in place. We ended up coming back to the property after 4 days because we didnt want the money to go to waste and I will not be back to Sandy Haven. We greatly appreciate your comments. It was clear that the property, bar, and scheduled dinner were understaffed. Now £108 on Tripadvisor: Sandy Haven Resort, Negril. We also maintain positive ratings on bookings.com, and hotels.com. Thank you for the wonderful remarks you extended to our staff who served you and your friends, we have shared your review with them. Book Sandy Haven Resort, Negril on Tripadvisor: See 862 traveller reviews, 902 candid photos, and great deals for Sandy Haven Resort, ranked #28 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. A number of scheduled staff were unable to get into work due to the strict holiday period curfew enforcement, however every effort was made to ensure that our valued guests were attended to as promptly and graciously as humanly possible. See 850 traveller reviews, 893 candid photos, and great deals for Sandy Haven Resort, ranked #27 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. She was clearly pre-occupied with hosting her family and friends on the property and did so at the expense of all other paying guests. From appetizers to main course , all very delicious. Book Now, Pay When You Stay! Dear valued Guest, Thank you very much for sharing your beautiful review of your recent stay at our hotel. See 851 traveller reviews, 895 candid photos, and great deals for Sandy Haven Resort, ranked #25 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Thank you for the special mention of several of our hardworking and dedicated staff, I will pass your favourable comments to them. Dear Ms. Kali Franklin, Thank you for your valuable feedback on your recent vacation stay at Sandy Haven Resort. Help others make the decision - add your opinion about the hotel Yes, dry cleaning and laundry service are offered to guests. Here you will find a compilation of Tripadvisor reviews from our guests who have recently stayed at our resort. Thank you very much for taking the time out to share your feedback, the Hotel uses this information for training purposes and to make improvements. It is a pleasure to have had you with us + do look forward to welcoming you once more!! Ms. Chen was completely consumed with entertaining her friends and family not paying guests, understaffed the hotel for the holiday and berated staff in front of guests. 24 av 82 hotell i Negril og vurdert til 4,5 av 5 på Tripadvisor. I. Dear 365Kaif: Thank you for your feedback on your recent stay at Sandy Haven Resort, we value your input and use this information as a basis for training purposes and to carry out any necessary improvements. We have always been pleased with the location, friendliness of staff (Marlon, Tevin, Andre, Vanessa and Pops come to mind) and food/beverage service. Either you are on a business trip or a vacation, there's a match right for you. Absolutely ridiculous! For the first time we came to visit over the NYE holiday and we’re surprised by the disdain demonstrated by owner Antoinette Chen. We had an idea of the type of weekend we wanted and Heather truly brought that to life for us. Almond Tree Beach Grill offers an impressive continental breakfast and lunch menu. We do appreciate your feedback + look forward to having you with us again in the near future!! To help protect our guests, staff and wider community of Negril, we have implemented social distancing and safety measures. However, it’s the lack of problem solving demonstrated by the owner, Antoinette Chen, that was most surprising. Book Sandy Haven Resort, Negril on Tripadvisor: See 849 traveller reviews, 893 candid photos, and great deals for Sandy Haven Resort, ranked #27 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. At 9:09pm we still had not received our appetizers, let alone our meals. The servers learned our names quickly and made us feel at home. See 857 traveler reviews, 899 candid photos, and great deals for Sandy Haven Resort, ranked #26 of … When confronted about all of this she was unapologetic and rude! Sandy Haven Resort reviews, 000000 Negril, Jamaica. The staff has been experiencing severe challenges during the holiday season due to the stringent Government curfew restrictions which resulted in some staff member being unable to report for duty and ultimately resulted in staff shortages, however the present management, and staff inclusive of the owner stood together to deliver our best hospitality service despite this setback. The environment is lovely, I’m a sucker for intimate, quiet, luxurious settings. At no point were we asked to make earlier than expected dinner plans to avoid the staffing issue. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Everything around was closed. The owner was made aware of the guest’s frustration and reluctantly arranged for the beach bar to. Are any cleaning services offered at Sandy Haven Resort? Note to guests: Check ins require you to bring the card used for bookings. Issues: 1. Book Sandy Haven Resort, Negril on Tripadvisor: See 862 traveler reviews, 902 candid photos, and great deals for Sandy Haven Resort, ranked #27 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Unfortunately, over the Holiday Season Negril and the surrounding community was faced with stringent early curfew hours which caused difficulties for staff to get work thus resulting in short staff. The guests were informed of the particular and unusual challenge the hotel was facing on that specific night which you mentioned and we gratefully received the full support and understanding of the other guests. Book Sandy Haven Resort, Negril on Tripadvisor: See 859 traveller reviews, 902 candid photos, and great deals for Sandy Haven Resort, ranked #24 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. If you continue to use this site we will assume that you are happy with this. Does Sandy Haven Resort have any great views? Didn’t really meet sandy tho! Sandy Haven Resort Reviews 4.0 out of 5.0. Book 2020/2021! 4. STAY AWAY when Owner Antoinette Chen is hosting family and friends! What food & drink options are available at Sandy Haven Resort? Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Now £139 on Tripadvisor: Sandy Haven Resort, Negril. The owner had family on the property the entire time and it was very easy to tell where the staff priority was. Yes, guests have access to a banquet room and conference facilities during their stay. What are some of the property amenities at Sandy Haven Resort? Well, after traveling for several hours to get to Jamaica and then another couple of hours to get to the property and not have any food was awful. Prices are calculated as of 30/11/2020 based on a check-in date of 13/12/2020. Sandy Haven Resort is rated "Superb" by our guests. The Hotel customarily request our arriving guests to provide their ETA for planning purposes however for third-party bookings unfortunately the Hotel does not have access to guests contact details until their arrival. Sandy Haven Resort is ranked #48 among luxury hotels in Jamaica by U.S. News & World Report. Sandy Haven Resort is a luxury boutique resort in Negril. Ratings: Staff [9] - Cleanliness [8.8] - Location [8.1] Review score, 8.4. Does Sandy Haven Resort have an airport shuttle? Prices are the average nightly price provided by our partners and may not include all taxes and fees. In the entire time of my employment at Sandy Haven I have never heard Ms. Chen berate any team member, she was immensely proud of how well her staff performed despite the many challenges and was very encouraging. My family and I have traveled to Sandy Haven for over 5 years. Tripadvisor Plus Subscription Terms & Conditions, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Jamaica, Hotels near Everald's Jamaica Private Day Tours, Hotels near Sundivers Watersports & Scuba School. 2. Sandy Haven Resort are also proud to be given the Travelers’ Choice 2020 award. This trip we experienced horrible service, not due to the staff but due to the owner, Antoinette Chen. Phone: 1 876-957-3200 Toll Free: 1 800-583-8365. I attempted to show appreciation for Andre, who stayed as our bartender, and watched as she collected all receipts and cash, including the $40 cash tip I was leaving for Andre. We were informed there was a 7pm curfew in place. If you are thinking of coming to Jamaica, Sandy Haven is the place! Once you informed the Hotel of your intention to go to an All-Inclusive hotel the front- desk pointed out that your booking policy is a non-refundable rate, however the Hotel offered, in lieu of forfeiture, a hotel credit for a future stay which was mutually accepted. :-) maybe next time Sandy. A bathrobe is provided. The beach is beautiful and well kept. - See 854 traveller reviews, 793 candid photos, and great deals for Sandy Haven Resort at Tripadvisor. We look forward to your return and the opportunity to render our exceptional service. We deserve better and you should know better! Especially when you know you have other guest arriving later in the evening. Prices are calculated as of 31/08/2020 based on a check-in date of 13/09/2020. Email: Reservations Web: sandyhavenresort.com This is the version of our website addressed to speakers of English in the United States. Sandy Haven is an upscale, 35-room resort on Negril's Seven Mile Beach. Resort is located in 2 km from the centre. Now £122 on Tripadvisor: Sandy Haven Resort, Negril. Featuring tropical inspired decor, all rooms at Sandy Haven Resort feature a flat-screen TV with cable. Dear Valued Guest, Thank you for taking the time out to share your lovely experience. Here you will find a compilation of Tripadvisor reviews from our guests who have recently stayed at our resort. I take this opportunity to point out that any tips given to our hard working and deserving staff is never taken by the hotel, I believe what you observed was misunderstood as I was assisting the bar tender with the closing procedure to enable him to leave for home as early as possible as it was now well past the imposed curfew hours. Norman Manley Boulevard, Negril, Westmoreland, 00000 1-866-599-6674. Enjoy added flexibility when you choose FREE cancellation. When we arrived on the property it was after 7 pm. There are more places to choose from in the Negril area. Find the best deal for Sandy Haven Resort (4-star) in Negril, Jamaica. Andre also confirmed that the tip you so graciously offered was placed in his tip jar and confirm that Ms. Chen was indeed only assisting him to reconcile his end of day work. We recognize that you are a repeat guest and enjoyed your stay with us on numerous occasions previously, we regret that we fell short of your expectations on this occasion. 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